Complaints

It is of paramount importance that the nursery should run smoothly and that parents and staff work together for the child's best interest.  In the event of a complaint from either staff or parents, every effort  will be made to rectify the situation and resolve any issues promptly and to the satisfaction of all involved.

Click on the links below to see a brief introduction to some of our policies.   

A full version of policies and procedures is available on request.